Shipping & Returns
Our prices are FOB Fenton MO. We generally will use customers' preferred carrier to ship products with freight collect. In the circumstance that a customer doesn't have preferred carrier and want to use pre-pay shipping method, we will use USPS, FedEx or USPS and the freight will be calculated through their website at the normal freight rate.
Returns
Being a small distributor, we will only accept returns of defective items 10 days after of receipt of the product. Or on a case by case basis of normally stocked items.
Steps for return:
1. Please e-mail sales@
2. Send back defective products with clear marking outside of box showing RA#.
3. Once receive the return, we will issue the credit or replacement products with three business days. We reserve the right to deny the claim if the returned products don't match what have been described in the previous communication.
Restocking fee may apply.
